Privacy Policy

Privacy Policy

Last Updated: January 2025

1. Information We Collect

Lunarness collects information you provide directly to us when you:

  • Create an account or make a purchase
  • Subscribe to our newsletter
  • Contact our customer service
  • Participate in surveys or promotions

Information collected includes:

  • Name, email address, shipping address
  • Payment information (processed securely by our payment providers)
  • Order history and preferences
  • Communication preferences

2. How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders
  • Send order confirmations and shipping updates
  • Respond to customer service inquiries
  • Send promotional emails (with your consent)
  • Improve our products and services
  • Prevent fraud and enhance security

3. Information Sharing

Lunarness does not sell your personal information. We share information only with:

  • Service Providers: Shipping carriers, payment processors, email service providers
  • Legal Requirements: When required by law or to protect our rights
  • Business Transfers: In connection with mergers or acquisitions

4. Data Security

We implement industry-standard security measures to protect your personal information, including:

  • SSL encryption for data transmission
  • Secure payment processing via trusted providers
  • Regular security audits and updates
  • Access controls and authentication

5. Your Rights

You have the right to:

  • Access and update your personal information
  • Request deletion of your data
  • Opt-out of marketing communications
  • Request a copy of your data

To exercise these rights, please contact us at: privacy@lunarness.com

6. Cookies

We use cookies and similar technologies to:

  • Maintain shopping cart functionality
  • Remember your preferences
  • Analyze website traffic and usage
  • Deliver personalized content

You can control cookies through your browser settings.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.

8. Children's Privacy

Lunarness does not knowingly collect information from children under 13. Our products are intended for adults.

9. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated "Last Updated" date.

10. Contact Us

For privacy-related questions or concerns:

Email: privacy@lunarness.com
Website: Contact Us

Lunarness is committed to protecting your privacy and ensuring the security of your personal information.